Web Accessibility: Thousands of US Lawsuits, No US Standard
Thousands of accessibility cases a year, under a regime that sets no technical standard for private business. Europe has the standard and almost no suits.
The United States has no accessibility standard for private business websites and thousands of accessibility lawsuits a year. Europe has a standard, a directive and a compliance date, and almost no litigation against private companies at all.
That inversion is the single most useful thing to understand here, because advice written for one jurisdiction is close to useless in the other, and most of what circulates does not say which one it is describing.
This page sets out what each regime actually requires, who is exposed, and what the numbers behind the litigation figures are worth.
The US private sector: a duty with no specification
The justice department’s own guidance says both halves of this, on the same page.
The duty exists. The department states that Title III prohibits discrimination by businesses open to the public, and that it has consistently taken the position that the ADA’s requirements apply to all the goods, services, privileges or activities offered by public accommodations, including those offered on the web.
The specification does not. The same guidance states that the department does not have a regulation setting out detailed standards, and that its longstanding interpretation of the general nondiscrimination and effective communication provisions applies to web accessibility.
What businesses may therefore do, in its words. Businesses and state and local governments can currently choose how they will ensure that the programs, services and goods they provide online are accessible.
Where the guidelines fit. The department says existing technical standards provide helpful guidance concerning how to ensure accessibility of website features, naming the web content accessibility guidelines and the Section 508 standards.
What that leaves you with. An enforceable obligation whose content is defined by litigation rather than by regulation. There is no conformance level you can point to and claim compliance, which is precisely why the litigation volume is what it is.
The practical reading. Meeting WCAG 2.1 Level AA is not legally required for a private US site, and is also the most defensible position available. Those two statements are both true and people usually conflate them.
The litigation numbers, and who is counting
Two published counts, both credible, both from parties with a stake.
The first count.3,117 federal website accessibility lawsuits filed in 2025, against 2,452 in 2024, described as 665 more, a 27% increase. Method: keyword searches over a court news dataset followed by manual review to exclude non-accessibility cases.
The second count. More than 5,000 reviewed, resolving to 3,195 federal and 1,919 state filings in New York and California, 5,114 in total, covering 1 January to 15 December 2025.
Why they differ on federal alone. 3,117 against 3,195, on nominally the same universe. Different inclusion rules and different source datasets. Neither is wrong; they are counting slightly different things.
A finding worth more than the totals. One count reports that 1,427 suits targeted companies that had already been sued, 45% of all federal cases in its dataset. Being sued once is not the end of the exposure.
The conflict, stated plainly. The first count comes from a law firm whose practice sells accessibility litigation defence and compliance counselling. The second comes from a vendor whose report closes by directing readers to its own accessibility testing platform.
How to use them anyway. As evidence that the volume is in the thousands and rising, which both agree on. Not as a precise figure, and not as neutral analysis.
They disagree by 78 cases on federal filings alone. Both are worth citing; neither is neutral. Source : Published 2025 litigation reports (2026)
Where the US does have a standard
The contrast inside American law is as sharp as the contrast between continents.
The Title II final rule. Published at 89 FR 31320 on 24 April 2024, effective 24 June 2024. It adopts, in its own words, an internationally recognised accessibility standard for web access, requiring public entities to comply with WCAG 2.1 Level AA success criteria and conformance requirements.
Who it covers. State and local government entities. Not private businesses.
The original deadlines. Two years after publication for entities serving 50,000 or more people; three years for smaller entities and special district governments.
The deadlines as they now stand. An interim final rule at 91 FR 20902, effective 20 April 2026, extended them: entities of 50,000 or more move from April 2026 to 26 April 2027, and entities under 50,000 or special districts from April 2027 to 26 April 2028.
The exceptions the rule provides. Archived web content. Preexisting conventional electronic documents, unless needed for a service. Third-party content not under a contractual arrangement. Password-protected documents about a specific individual or account. Preexisting social media posts.
Section 508, for completeness. Applies to federal agencies developing, procuring, maintaining or using electronic and information technology, at WCAG 2.0 Level AA. It reaches private companies only as vendors selling technology to federal agencies.
Why this matters commercially. If you sell to US state or local government, or to federal agencies, accessibility has moved from reputational to contractual. If you sell to private US businesses, it has not.
A real standard with real dates, extended once. It reaches private companies only through procurement. Source : 89 FR 31320 and 91 FR 20902 (2026)
Europe: a standard, a date, and an exemption most B2B firms qualify for
The European position is more legible and, for most small companies, considerably narrower than it is presented.
The web accessibility directive. Requires member states to ensure that websites and mobile applications of public sector bodies meet its requirements. It does not apply to private companies at all.
Its technical route. Conformance is presumed by reference to the European standard EN 301 549, which is the instrument that incorporates the accessibility success criteria. The directive text names the standard, not the guidelines directly.
The European Accessibility Act. Applies to listed products placed on the market, and listed services provided to consumers, after 28 June 2025.
What it covers. Electronic communications services, audiovisual media access services, elements of air, bus, rail and waterborne passenger transport services, consumer banking services, e-books, and e-commerce services.
The exemption that decides most cases. Microenterprises providing services are exempt from complying with the accessibility requirements and from any obligations relating to compliance with them.
The definition, verbatim. A microenterprise is an enterprise which employs fewer than 10 persons and which has an annual turnover not exceeding EUR 2 million or an annual balance sheet total not exceeding EUR 2 million.
The asymmetry to state precisely. That full exemption applies to microenterprises providing services. Microenterprises dealing with products are not exempt from the requirements themselves; they get a lighter procedure, excused from documenting their conformity assessment and from notifying the market surveillance authority.
On penalties. The directive sets no euro figure. It requires member states to lay down rules on penalties that are effective, proportionate and dissuasive, taking into account the extent of non-compliance and the number of persons affected. The amounts live in national law.
Worth one section, because it is the clearest illustration of why a legal regime with a standard can still produce no enforcement.
The threshold. Private companies are in scope from a revenue threshold of EUR 250 million, calculated as the average annual French revenue over the three most recent closed financial years.
The ceilings. Up to EUR 50,000 for breaching the accessibility obligation itself, and up to EUR 25,000 for breaching the declaratory obligations.
The clause that changes the picture. Reading the sanctions article carefully, the 50,000 amount attaches to public bodies for the accessibility failure and the declaratory failures. Private companies above the revenue threshold appear only in the paragraph covering the declaratory obligations, capped at 25,000.
Which means, on this mechanism. A large private company cannot be fined for having an inaccessible site. It can be fined for failing to publish an accessibility statement and a multi-year plan.
The procedure before any fine. Officials establish a record, the regulator issues a public formal notice with a deadline, and only continued non-compliance can lead to a monetary penalty.
And the enforcement record. The only public formal notice of this kind I could identify was issued in June 2026 against a government tax service, described as the first public action of its type against a French state service. I found no sanction, formal notice or fine against any French private company for web inaccessibility.
How to state that honestly. As an absence of found evidence rather than proof of non-existence. But it is a striking contrast with thousands of US filings a year.
Six steps, ordered so that the first three are worth doing whatever your jurisdiction.
Fix the things that are both cheap and load-bearing. Text contrast, keyboard navigation, form labels, alt text, and a visible focus indicator. These are a small fraction of the guidelines and a large fraction of the actual barriers.
Test with a keyboard, then with a screen reader. Twenty minutes each. This finds more real problems than any automated scan, which typically detects a minority of issues.
Publish an accessibility statement. In France it is the only thing a private company can currently be fined for omitting. Everywhere else it is evidence of good faith, which matters when the obligation is defined by litigation.
If you sell to US public bodies, treat WCAG 2.1 AA as contractual. Their deadlines are April 2027 and April 2028, which means their procurement requirements are arriving now.
If you are a European microenterprise providing services, check the exemption before spending anything. Fewer than 10 people and under EUR 2 million. If that is you, the Accessibility Act does not require this of you.
And do not buy an overlay widget. They are marketed as compliance and are frequently named in US litigation rather than protecting against it. Fix the site.
The US has a duty and no standard for private sites. The justice department states it has no regulation setting out detailed standards, and that businesses can currently choose how they comply.
That is exactly why litigation is the enforcement mechanism, at 3,117 federal filings on one count and 5,114 federal and state on another for 2025.
45% of federal cases in one dataset targeted companies already sued. Settling once does not end it.
Both counts come from firms selling defence or remediation. Cite them for magnitude, not as neutral analysis.
A real US standard exists for public bodies: WCAG 2.1 AA under a 2024 rule, with deadlines now extended to April 2027 and April 2028.
The EU web accessibility directive covers public bodies only.
The European Accessibility Act covers e-commerce and other listed services from June 2025, and exempts microenterprises providing services entirely.
A microenterprise is under 10 people and under EUR 2 million in turnover or balance sheet total.
Fix contrast, keyboard access and labels, publish a statement, and skip the overlay. Book a diagnostic, or see how we approach B2B websites.
Frequently asked questions
Is my company website legally required to be accessible in the US?
The justice department's position is that the ADA applies to what businesses offer on the web. But it also states it has no regulation setting detailed standards for private businesses, so there is no binding technical requirement.
So WCAG is not the law for private US sites?
Not as a regulation. The department describes existing technical standards including WCAG as helpful guidance concerning how to ensure accessibility, and says businesses can currently choose how they ensure it.
How many lawsuits are actually filed?
One firm counted 3,117 federal filings in 2025, up 27% on 2,452 in 2024. Another counted 5,114 across federal and state courts. The methodologies differ, and both firms sell services to businesses worried about this.
Do the same companies get sued twice?
Frequently. One of the counts reports that 1,427 suits in 2025 targeted companies that had already been sued, which is 45% of all federal cases in its dataset.
Is there a real standard anywhere in US law?
Yes, but not for private business. A 2024 final rule adopted WCAG 2.1 Level AA for state and local government under Title II. Section 508 applies WCAG 2.0 Level AA to federal agencies and their ICT vendors.
Have those public-sector deadlines changed?
Yes. An interim final rule effective April 2026 extended them: larger entities move from April 2026 to April 2027, and smaller entities and special districts from April 2027 to April 2028.
What applies to a European business?
The web accessibility directive covers public sector bodies only. The European Accessibility Act covers listed services including e-commerce and consumer banking, from June 2025, and exempts microenterprises providing services.
What counts as a microenterprise?
Fewer than 10 employees and annual turnover not exceeding EUR 2 million, or a balance sheet total not exceeding EUR 2 million. Microenterprises providing services are exempt from the accessibility requirements entirely.