Attention on a web page is front-loaded, not fold-bounded, and the difference matters because most homepage arguments are about the wrong boundary. Eye-tracking of more than 130,000 fixations from 120 participants found 42 percent of viewing time in the top 20 percent of the page and 74 percent within the first two screenfuls. The fold is not a wall. It is a slope.
The same body of research contains a second useful correction: the share of time spent above the fold fell from 80 percent in 2010 to 57 percent in 2018. People scroll more than they did. They still start at the top.
What follows separates the measured figures from the interpretations built on them, because the most repeated homepage numbers are the latter.
What was actually measured about attention
Three studies, each with a stated method, and one widely quoted number that belongs to none of them.
Dwell time, from browser logs. An analysis of log data from a browser plug-in covered 205,873 addresses, “each of which is accompanied by at least 10,000 dwell time observations.” The headline: “the dwell time is no more than 70 seconds on 80% of the 205,873 pages.”
And the shape of the curve is the interesting part. The distribution parameter was below one on 98.5 percent of pages, meaning “Web browsing exhibits a strong ‘negative aging’ phenomenon, that is, some ‘screening’ is carried out at the early stage of browsing a page, and the rate of subsequent abandonment decreases over time.” The authors’ summary: users “adopt a ‘screen-and-glean’ type browsing behavior.”
One sampling caveat worth stating. Only pages with at least 10,000 visits in two weeks qualified. This is a set of high-traffic pages, not the web at large.
The ten-second figure is an interpretation, not a measurement. A 2011 article reading that curve concluded that “the first 10 seconds of the page visit are critical for users’ decision to stay or leave”, and that “only after people have stayed on a page for about 30 seconds does the curve become relatively flat.” Useful, and attributable to that reading rather than to the underlying study.
Independent corroboration, with its own caveat. An analysis of 2 billion visits across 2,000 sites and 580,000 articles reported that “a stunning 55% spent fewer than 15 seconds actively on a page.” That is company-published, using a proprietary definition of active time, and it is not peer reviewed. It points the same way.
And one finding from it that should temper any content strategy. “There is no relationship whatsoever between the amount a piece of content is shared and the amount of attention an average reader will give that content.”
This is the most misapplied finding in web design, and its own publisher issued the correction.
The original observation, from 2006. Recording “how 232 users looked at thousands of Web pages”, three movements were described: a horizontal sweep across the upper content area, a shorter second horizontal movement lower down, and a vertical scan down the left side.
The correction, from the same organisation in 2017. The pattern appears only when three conditions hold together: the page “includes text that has little or no formatting for the web. For example, it has a ‘wall of text’ but no bolding, bullets, or subheadings”; the user “is trying to be most efficient on that page”; and the user “is not so committed or interested that he is willing to read every word.”
And the sentence that reframes it entirely. “The F-pattern is the default pattern when there are no strong cues to attract the eyes towards meaningful information.”
With a verdict attached. “The F-shaped scanning pattern is bad for users and businesses: it means that users may skip important content simply because it appears on the right side of the page.”
Five other patterns are documented. Layer-cake, where “the eyes scan headings and subheadings and skip the normal text below”. Spotted, marking, bypassing, and commitment, the last being “fixating on almost everything on the page.”
Which changes what to do about it. Designing for the F-pattern accepts the failure. Formatting the page so that headings, bold text and lists carry the meaning produces the layer-cake pattern instead, which is the one you want.
One honesty note on the sample. The 2017 research reports per-example figures such as “more than 45 people” and “47 people”, without a total for the programme. Treat the pattern taxonomy as well-observed rather than as precisely quantified.
There is one widely quoted study on B2B usability, and citing it responsibly means citing when it happened.
The method. Twelve focus groups, 55 one-to-one testing sessions and seven field studies, with 79 participants in total, testing 179 B2B websites.
The headline. “B2B sites earned a mere 58% success rate”, against “mainstream websites” at 66 percent.
And the finding that has aged best. “The most user-hostile element of most B2B sites is a complete lack of pricing information.” Users ranked pricing first among 28 information types, 29 percent above the second.
The date is 2006. That is worth saying out loud whenever the 58 percent figure appears, because it is usually presented as current.
A newer edition exists, with a larger site base. “Representative business users tested 293 B2B websites” across the US, UK and Singapore, producing 188 guidelines. The participant count for that edition is not published, and the report is paid.
So the honest position on the pricing question. It is the best-attested complaint in B2B usability research, and the research is twenty years old. Treat it as a strong prior rather than as a current measurement, and test it on your own traffic.
Spend the top fifth on what you do and who for. That is where 42 percent of viewing time falls. A rotating banner spends it on nothing.
Assume screening, not reading. The abandonment curve is steepest early, and the described behaviour is “screen-and-glean”. The first screenful is answering a filtering question, not delivering a message.
Format so that headings carry the meaning. The layer-cake pattern is available to any page whose subheadings say something. The F-pattern is what happens when they do not.
Put something about price on the page. Not necessarily a number. A range, a starting point, a “typical engagement” figure, or an explicit statement of why there is none. The complaint in the research is about absence, not about the number.
And design for the second screenful too. 74 percent of viewing time falls within the first two, which means the second is worth roughly as much as the fold argument you were about to have.
One thing to stop doing. Optimising for what fits above a line at a particular resolution. The measured distribution is a gradient, and the line has moved by 23 points in eight years.
Open your homepage and measure the top 20 percent of the page. Write down what occupies it. If the answer is a carousel, a stock photograph or a slogan that could belong to any company in your category, you have spent the most valuable space you have on nothing.
Then read only your headings, in order, with the body text hidden. If that sequence does not explain what you do, who for, and what to do next, your page will produce the F-pattern regardless of how it is laid out.
Add whatever you can honestly say about price. If there is a genuine reason you cannot publish a number, publish the reason. The research complaint is about the silence rather than the figure.
And check the second screenful as carefully as the first, because three quarters of attention falls in the two together and only one of them usually gets reviewed.
Yes, and more than they used to. Eye-tracking of 130,000+ fixations from 120 participants found 57 percent of viewing time above the fold in 2018, down from 80 percent in 2010.
How long do I have before someone leaves?
Log analysis of 205,873 pages found dwell time is no more than 70 seconds on 80 percent of them, with screening happening early. The often-quoted 10 seconds is an interpretation of that curve, not a measured figure.
Is the F-shaped reading pattern real?
It occurs under three specific conditions, and its publisher calls it 'the default pattern when there are no strong cues to attract the eyes towards meaningful information'. It is a symptom of unformatted text, not a law.
Should a B2B homepage show pricing?
The most-cited B2B study calls the absence of pricing 'the most user-hostile element of most B2B sites', with users ranking it highest of 28 information types. That study is from 2006.